Product

How it works

Key Features

• Send SMS messages to individuals & groups through the NetSuite application
• Simple user interface & SMS broadcast tool
• Two-way SMS messaging available – ability to receive inbound SMS messages
• Phone number normalization – this feature will automatically set the appropriate numbers to international format
• SMS opt-in / opt-out – set up an opt-in option against your contact records to ensure only the right people receive SMS communications
• SMS reply forwarding – collect SMS replies to a central email address, so responses can be viewed easily
• SMS Stop Requests – the system can identify stop requests and automatically opt-out contacts
• Message personalisation
• Reporting available – track the number of SMS sent & received

Benefits of SMS



• Receive 20 SMS messages to get you started with the trial account
• Instant & reliable communication channel
• Provide information in a simple & convenient way
• Conduct two-way SMS conversations
• Improve business efficiency by becoming more effective
• High quality & secure routing

Why SMS?



• SMS has a read rate of 94%
• 95% of SMS messages are read within 4-14 minutes
• Effectively target messages at specific times of the day
• Mobiles carried with users from start of day to end of day
• Faster way to communicate with your audience